Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please click here and complete the return request form. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Water (Aqua), Cetearyl Alcohol, C12-15 Alkyl Benzoate, Glycerin, Propylene Glycol, Canola Oil, Caprylic/capric Triglyceride, Prunus Amygdalus Dulcis Oil, Glucosamine HCl, Tocopheryl Acetate, Cetyl Alcohol, Sesamum Indicum Seed Extract, Stearic Acid, Glyceryl Stearate, Polymethyl Methacrylate, Butyrospermum Parkii Butter, Mangifera Indica Seed Butter, Fragrance, Theobroma Cacao Seed Butter , Imperata Cylindrica Root Extract, Xanthan Gum, Hydrolyzed Wheat Protein, Disodium EDTA, Glycyrrhiza Glabra Root Extract, Calendula Officinalis Flower Extract, Centella Asiatica Leaf Extract, Echinacea Angustifolia Root Extract, Fucus Vesiculosus Extract, Phyllanthus Emblica Fruit Extract, Saccharomyces Cerevisiae Extract, Sodium Ascorbyl Phosphate, Symphytum Officinale Leaf Extract, Vitis Vinifera Fruit Extract, Citric Acid, DMDM Hydantoin, Retinyl Palmitate, Triethanolamine, Palmitoyl Tripeptide-1, Palmitoyl Tetrapeptide-7, Palmitoyl Hexapeptide-12, Acetyl Hexapeptide-8, Butylene Glycol, Caramel, FD&C Red 4, Imidazolidinyl Urea, Urea, Methylparaben, Propylparaben