Claims

If you have experienced any damage during delivery or if any item is missing from your order, we encourage you to file a Damage/Missing Claim using the form provided. By completing this form, our team will be able to review your claim and provide the necessary assistance to resolve the situation promptly and effectively.
Claims must be submitted within 30 days of delivery.
Please make sure you have photos of the claim and the POD with the observation on hand.

Claim form

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All inventory shipped will have a minimum shelf life of 12 months from the date of delivery. Please ensure proper storage conditions to maintain product quality.